If you’ve landed here that means that you have either purchased from us or are considering making a purchase, thank you for the opportunity to serve you! We want to be sure that you’re 100% satisfied with the garment you’ve purchased and if you’re not, rest assured that we’ll make it right!
If you're not 100% satisfied with your purchase, return it for free* within 60 days for a full refund.
*Free standard return shipping for addresses within United States.
- Returns and exchanges are accepted on purchases within 60 days of receipt.
- Items marked as Final Sale are not eligible for return.
- Returns are refunded to the original payment method once they are received and processed.
- You may exchange your garment for a different size in the same color/pattern using the Returns Portal.
- We will provide complimentary prepaid USPS Ground Advantage shipping for all US-based returns.
- INTERNATIONAL CUSTOMERS: due to import/export regulations, we are unable to provide complimentary prepaid return labels for our international customers. International customers are responsible for covering the replacement garment shipping cost for exchanges.
HOW TO RETURN OR EXCHANGE A GARMENT
To initiate a return or exchange please use our Returns Portal
In the Returns Portal, enter your order number and account email to initiate the return process. Your order number can be found on the slip that came with your order, in the order confirmation email, or by logging into your account on our website and looking at your order history.
Indicate the item you’re returning or exchanging, quantity, and the reason for your return. You may also upload pictures if you'd like for us to review a specific issue.
Submit your return request. We will approve your request within 1-2 business days.
Once your return is approved you can download and print your prepaid return label (US customers only) and ship your return back in a padded envelope or small box.
- Put the return in the mail (USPS).
- We will notify you when we receive your return and then once again when we process your exchange or refund. After the refund is processed it may take 7-10 business days to reflect on your credit card statement.
Please do not send items back that have not been authorized, we will not be able to identify your return correctly and it will cause confusion and delay in getting your refund.
If an item you received has a manufacturing defect, we are very sorry. We will make it right!
Please report all defects within 60 days of purchase.
Follow the return instructions above to initiate a return.
- Final sale items that are defective are eligible for return.
HOW TO CANCEL AN ORDER
You may edit or cancel an order any time prior to shipment. All orders ship within 1 to 2 business days but many orders ship within a few hours of being placed, please call us as soon as possible (during business hours) to cancel or amend your order.