Shipping Information
We ship Monday through Thursday from our Pittsfield, Massachusetts office to US and international address, including PO boxes and APO/FPO (MPO) addresses.
See our statement on shipping and processing expectations during COVID-19.
GENERAL SHIPPING INFORMATION
- We ship Monday through Thursday from our Pittsfield, Massachusetts office to US and international address, including PO boxes and APO/FPO (MPO) addresses.
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All in-stock items ship within 1-2 business days from order receipt. We process orders between Monday to Thursday 8:30 AM to 6 PM ET. You will receive an email with a tracking number once your order ships.
US sTANDARD SHIPPING
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We ship standard shipping orders within 1-2 business days. Depending on the package weight, the items are shipped either USPS First Class or FedEx 2Day.
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The standard shipping rate is $5 for all orders less than $100, all US orders over $100 ship free.
INTERNATIONAL SHIPPING
We offer a variety of international shipping options from United States Postal Service (USPS), United Parcel Service (UPS), and FedEx; select the best choice for you at checkout.
USPS FIRST CLASS INTERNATIONAL
Has limited tracking once the order leaves the United States. We are not responsible for lost shipments sent with this option.
Currently USPS First Class International is experiencing extremely long transit times - in excess of 8 weeks depending on destination.
DUTY, TAXES, AND IMPORT CHARGES
US EXPEDITED SHIPPING
- Budget FedEx 2Day shipping is available $10 for up to 10 items, $20 for up to 20 items and, $40 for up to 30 items.
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We offer a variety of other shipping options through UPS and FedEx. You can review your shipping options at checkout to determine the best choice for you.
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If you place an expedited order during the weekend or a holiday, it will ship the next business day.