Shipping Information
We ship Monday through Friday from our Dalton, Massachusetts office to US and international address, including PO boxes and APO/FPO (MPO) addresses.
GENERAL SHIPPING INFORMATION
- We ship during our standard operating hours from our Dalton, Massachusetts office to US and international address, including PO boxes and APO/FPO (MPO) addresses.
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All in-stock items ship within 1-2 business days from order receipt. You will receive an email with a tracking number once your order ships.
US STANDARD SHIPPING
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Really Fast 2-Day shipping orders placed before 12PM ET M-F are shipped the same day via FedEx 2-Day or USPS Priority depending on the destination.
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All US orders over $200 ship free.
INTERNATIONAL SHIPPING
We offer a variety of international shipping options from United States Postal Service (USPS) and FedEx; select the best choice for you at checkout..
DUTY, TAXES, AND IMPORT CHARGES
BROKERAGE FEES
International shipping carriers may charge a brokerage fee at the time of delivery. We do not have the ability to collect this fee up front and it is the responsobility of the recipient. If you're unsure if a brokerage fee may apply to your shipment, please contact the shipping company directly to determine any applicable fees.
FedEx: 1 (800) 463-3339
USPS: 1 (800) 222-1811
REFUSED PACKAGES
If you refuse delivery of your order due to duties, taxes, or brokerage fees that may be applicable to your shipment prior to delivery. Your order will be refunded upon return less the shipping cost charged to the company to return the items.
US EXPEDITED SHIPPING
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We offer a variety of other shipping options through USPS and FedEx. You can review your shipping options at checkout to determine the best choice for you.
- If you place an expedited order during the weekend or a holiday, it will ship the next business day.
- The cut off for same day shipments is NOON eastern time. All orders placed after NOON are shipped the next business day.