Shipping Details
Shipping Details
We ship every LympheDIVAs order with care — from our facility in Dalton, MA, Monday through Friday. Here’s everything you need to know about getting your compression garments to your door. 🩷
Fast Processing
Most orders ship within 1–2 business days of placement.
Free US Shipping
Standard shipping is free on US orders $100 or more.
We Ship Worldwide
Duties and taxes prepaid at checkout — no surprise fees at your door.
Easy Tracking
Tracking number emailed automatically once your order ships.
🇺🇸 Domestic Shipping (United States)
We ship to all 50 states. Orders are processed Monday through Friday, excluding federal holidays.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | FREE on orders $100+; calculated at checkout below $100 |
| Expedited Shipping | 1–3 business days | Calculated at checkout |
| Overnight / Priority | 1 business day | Calculated at checkout |
📌 Expedited orders: If placed by noon ET, expedited and overnight orders ship the same day. Orders placed after noon ET ship the next business day.
🌍 International Shipping
✨ Duties & taxes are prepaid at checkout. All international orders include applicable import duties and taxes — no surprise fees from customs, no delays at the border.
| Region | Estimated Delivery | Duties & Taxes |
|---|---|---|
| Canada | Flat rate $15 USD (free over $250) · 7–21 business days | Prepaid at checkout |
| United Kingdom | Varies by service selected at checkout | Prepaid at checkout |
| Europe (EU) | Varies by service selected at checkout | Prepaid at checkout |
| Australia & New Zealand | Varies by service selected at checkout | Prepaid at checkout |
| All Other Countries | Varies by service selected at checkout | Prepaid at checkout |
- No unexpected bills from customs when your package arrives
- No holding fees or delays at your country’s border
- Faster clearance — prepaid packages move through customs more smoothly
- Full price transparency — what you see at checkout is what you pay
💡 In rare cases, certain countries may assess additional local fees outside our control. If this happens, please reach out and we’ll help you navigate it.
⏱️ Order Processing
All orders are processed Monday through Friday during business hours, excluding federal holidays. Orders placed after 12 PM ET on Friday, or over the weekend, will begin processing the following Monday.
📱 Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number and a direct link to follow your package.
- Allow 24–48 hours for tracking to begin updating after your shipping confirmation email
- For international orders, tracking updates may be less frequent once your package enters your country’s postal system
- If your international order shows no movement for 14+ business days, contact us and we’ll investigate
🔄 Returns & Exchanges
- Returns accepted within 60 days of purchase
- US customers receive a free prepaid return label
- Exchanges for a different size in the same color or pattern are easy through our Returns Portal
🌍 International returns: Return shipping costs are the customer’s responsibility. Full returns policy →
💬 Frequently Asked Questions
Why is my international order total higher than it used to be?
Do you ship to P.O. Boxes internationally?
What if my package is lost or stuck in customs?
Can I change or cancel my order after it’s placed?
Still have questions?
Our team is always happy to help. Call us at 866-411-3482 (Mon–Fri, 9 AM–4 PM ET) or email info@lymphedivas.com anytime. 🩷